Frequently Asked Questions
We are a small business, and do not keep a lot of product on hand. The items which we do have in stock will ship immediately, other items may take a bit longer. Please allow 1 to 2 weeks for items to ship.
From time to time, we do offer sales and promotions. These will be announced on our social media pages. Our ambassadors do have discount codes available to their friends, family, and followers on social media.
YES!! We love to work with other businesses! We are especially interested in working with women owned small businesses.
If you know of a business whose products you would like to see us offer, please send the information to info@thelittlehorsegirl.com.
All ambassadors are featured on our Instagram account.
We are not currently adding more ambassadors or sponsored riders, however, watch our social media for future opportunities.
At this time all slots have been filled, however, please watch our social media for future opportunities.
Returns
Returns: Please contact us within 5 days of receipt, for a return authorization and the return address. Item must be received by us within 10 days of authorization, in new condition with the tags on and original packaging. The buyer is responsible for return shipping costs.
Exchanges: We have a 10-day exchange policy. When making an exchange please notify us within 5 days of receipt. The product must be returned to us within 10 days of notification. You will be responsible for the return shipping; however, you will not have to pay for your replacement items to be shipped. Please include the unwashed item, in the original packaging. Tags must be on and in new condition. Your new items will ship once we have received the original items being exchanged.